During this month’s Patch Tuesday updates KB2823324 was released to address a security fix related to MS Bulletin 13-036. That fix in turn caused some Windows installations to not reboot after installation of the fix.

Of course, without the ability to reboot, users can not get in to remove the faulty fix and restore their system.

Microsoft has addressed this issue by releasing an ISO image that will create bootable media that will give them access to their system so they can uninstall that patch and get their system up and running once again.

Customers who cannot successfully restart their systems after applying the 2823324 update can download this image to create a bootable DVD or USB drive with which they can boot their systems, uninstall security update 2823324, and return their systems to a normal operating state. Microsoft recommends using this ISO image only if customers cannot successfully restart their systems. Customers who can restart normally should not use this ISO image and should instead refer to Microsoft Knowledge Base Article 2839011 for instructions on how to uninstall security update 2823324.

According to the download page there are three limitations with this bootable image:

  • This will not run on old hardware (pre 2004) that does not support NX.
  • This will only run on Windows 7 32 bit installations.
  • It will not work if Bitlocker is enabled.

Download Repair Disk for KB2823324 and KB2782476 (KB2840165)