Here is a summary of the most recent support updates for Windows 7 which may be useful for troubleshooting. These are the top articles recommended to users by the Microsoft Support team:
- Knowledge Base Article 2283445
- The backup process requires significantly more time when you use the Windows Backup utility in Windows 7 if the size of the backup files increases
- Knowledge Base Article 982018
- A hotfix rollup that improves the reliability and the performance of an Advanced Format disk with a 4KB physical sector size on a computer that is running Windows 7 or Windows Server 2008 R2 is available
- Why is my screen black?
- Video adapter problems are the most common cause of this issue. Learn how to troubleshoot this problem.
- Upgrading from Windows XP to Windows 7
- This tutorial will walk you through upgrading your computer from Windows XP to Windows 7, including running a compatibility check, backing up and transferring files, and installing the software.
- Windows 7 activation error: invalid product key
- This article describes some of the common reasons for errors when attempting to activate your copy of Windows 7.
- Windows 7 activation error: 0xC004F061
- If you receive error "0xC004F061" when trying to activate Windows 7, it means you’re using a product key for an upgrade version of Windows 7 and a previous version of Windows wasn’t on your computer when Windows 7 was installed. This article discusses how to address this issue.
- 32-bit and 64-bit Windows: frequently asked questions
- Here are answers to some common questions about the 32-bit and 64-bit versions of Windows.
- Microsoft Agent-enabled programs may not work in Windows 7
- When you try to start a program in Windows 7, you may receive an error that is associated with Microsoft Agent and the program may crash. This issue can occur with applications such as Microsoft Office XP, Microsoft Office 2003, and any program that uses Microsoft Agent. The hotfix installs only the Microsoft Agent core components and the Merlin character. Additional character files such as Dot, Hoverbot, Scribble, or other Microsoft Agent components that are required for specific Microsoft Agent enabled applications will not be installed by this hotfix.
- Windows 7 language packs are available for computers that are running Windows 7 Ultimate or Windows 7 Enterprise
- Windows 7 language packs are available for computers that are running Windows 7 Ultimate or Windows 7 Enterprise.
- Troubleshooting network connection problems in Windows
- This tutorial is designed to help you identify and fix network connection problems in Windows. This tutorial doesn’t cover network connection problems related to specific programs.
- No Sound in Windows
- This tutorial is designed to help you identify and fix common sound problems in Windows, including no sound coming from your speakers or headphones. This tutorial doesn’t cover sound problems related to specific programs. Sound problems can be caused by cables that aren’t connected properly, corrupt drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.
- Implementing Default User Settings by modifying the Default User Profile in Windows 7
- This blog post discusses using Sysprep’s CopyProfile setting to set up the default profile and using the Copy To function to move this profile as a network default or mandatory profile.
- Printer Problems in Windows
- This tutorial will help you identify and fix common printer problems in Windows, including print errors, print spooler errors, and other issues that could prevent you from printing. This tutorial doesn’t cover printing problems related to specific programs. Printing problems can be caused by cables that aren’t connected properly, corrupt drivers, incompatible drivers, printer settings, missing updates, and problems with your printer.