The Xbox 360 has become a success for many reasons, but perhaps one of the most important is how the Xbox team reaches out to the community. One of the ways is thru the Xbox Ambassador Program. The program is managed by Xbox Live Community Manager DMZilla
The Ambassador Program is here to not only recognize the "most helpful of the helpful", but to provide a reliable source of community members that volunteer to help answer questions and play games with anyone that is up for a good clean multiplayer match.
Keep in mind Xbox Ambassadors are there to be a help and resource so you have the best gaming experience. I have had to great pleasure of being an Ambassador for the last few years. If you need assistance online look for me Ag3nt iis and the thousands of other Xbox Ambassadors out there to help you.
To learn more about the program and apply to become an Ambassador visit the Xbox Ambassador website.