One of the updates from this month’s Patch Tuesday collection, KB2412171, which was for Outlook 2007 users has introduced some unintended issues with certain installations of Outlook 2007.
Microsoft has posted a temporary solution, which is to uninstall the update, while they work on corrections to the original patch file.
Here are the three issues that have been identified for some users:
- Outlook fails to connect if Secure Password Authentication (SPA) is configured for an account and the mail server does not support SPA. This is important for Google Gmail users because Gmail does not support SPA. Outlook customers using Gmail who have the SPA option turned on cannot connect to Gmail.
- Noticeable performance issues are experienced when switching between folders if you do not have a Microsoft Exchange Server account configured in Outlook. Switching folders might take several seconds depending on the performance of your computer. This issue only applies when you use an IMAP, POP3, or Outlook Live Connector account, such as Windows Live Hotmail, and do not have an Exchange Server account configured in the same Outlook profile. To determine if you are using an Exchange Server account, see the help article What is an Exchange account?
- AutoArchive cannot be configured for IMAP, POP3, or Outlook Live Connector accounts if there is no Exchange Server account configured in the same Outlook profile. If you previously configured AutoArchive, no additional items are archived.
If you are experiencing any of the above issues then follow these instructions to uninstall the patch for now.