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COMCAST and Twitter Equals Great Customer Service

There is a trend I have been keeping an eye on via Twitter and this week I got to experience it myself. This post is a result of that experience.

Twitter is many things as anyone who has used the service knows.  It is used by marketers, celebrities, media outlets, Presidents, congressmen, senators, . . .

Read More: COMCAST and Twitter Equals Great Customer Service

COMCAST to Implement New Network Management Scheme

I just received this note from COMCAST about a change they are going to make in the near future in how the manage their high speed network:

 

Dear Comcast High-Speed Internet Customer: Comcast is committed to providing you with the best online experience possible. One of the ways we do that . . .

Read More: COMCAST to Implement New Network Management Scheme

COMCAST Digital Voice Install – Part Two

Remember the other day I posted about then installation of my COMCAST Digital Voice?

Well as I am browsing the web tonight I noticed one other sneaky COMCAST insert that occurred during their software installation:

Last time I checked my Internet Explorer was put on this computer by me – not by COMCAST.

. . .

Read More: COMCAST Digital Voice Install – Part Two

COMCAST Digital Voice Installation

Well I made the leap about two weeks ago and decided to move our home phone service to COMCAST Digital Voice.  They had a great intro rate for 6 months and then since I am already a cable TV subscriber I get a very decent regular monthly price once that period is over.  Compared to . . .

Read More: COMCAST Digital Voice Installation